![]() ![]() So I made sure I cancelled as a courtesy and respect for a profession that takes time, skill, and patience. I knew a color process is lengthy and expensive. I was aware that was a possibility, and that is precisely why I cancelled my appointment. I was told that when I didn’t show up, there was a 4 hour block of time that no one was sitting in the chair. There was no communication that a restriction had been added to my account, nor was there a call-back when I “missed” my appointment. I take customer service very seriously and the way this has been handled is just not professional. I won’t recommend anyone to make an appointment here unless they can cancel and receive a confirmation that it’s been cancelled other than just word of mouth. Penalizing me for a mistake that I didn’t make is not right. I was treated as if it was my fault, I have a record of the phone call and doctors statements to prove I had covid at the time. The tone of voice used was stern and unapologetic. I can’t schedule without making a down-payment due to “No-call no-show” for my color appointment I had scheduled on the 18th of May, that I cancelled over the phone two days prior to my appointment on the 16th of May. So, I was punished for a mistake that someone else made. I called today to schedule just a haircut, I now have restrictions on my ability to schedule. So I assumed my appointment was cancelled. ![]() I got it cancelled for you.” I said thank you, w ent on with me life. I called and cancelled my appointment the 16th and had a conversation with whoever answered the phone and they said to me, “Oh I’m so sorry, I hope you feel better. I had an appointment scheduled on the 18th with Heather and I got a positive result for covid on the 16th of May. If you have any queries, remarks or feedbacks, feel free to contact the salon directly by giving them a call at (270) 984-6111.Honestly, I loved coming here because my grandma always came here, she was treated well, loved by the staff, and I enjoyed the atmosphere. They offer flexible scheduling to accommodate busy clients and accept a variety of payment methods for your convenience. The salon's friendly and helpful staff are happy to assist with scheduling and can help you choose the best services for your needs. Appointments can be made by calling the salon directly or booking online through the website. To see a full list of services offered by Ally Hale Beauty, including haircuts, coloring, and conditioning treatments, visit. Additional safety measures, such as providing hand sanitizer for use upon arrival, have also been implemented. The staff go out of their way to make every client feel welcome and comfortable, and are always happy to answer questions and offer advice on how to best care for your hair.Īlly Hale Beauty takes strict hygiene measures to ensure the safety of both its clients and team, including thorough sanitization of tools and equipment between use and adherence to all local COVID-19 guidelines. In addition to their dedication to providing high-quality services, Ally Hale Beauty is also committed to customer satisfaction. ![]() The salon is known for its excellent customer service and commitment to innovation, which is why it has earned a reputation as one of the top-rated salons in the area. With years of experience in the hair care industry and a long-standing presence in the local community, Ally Hale Beauty has a strong track record of helping their clients look their best. Whether you need a trim, a new style, or a change in color, the skilled professionals at Ally Hale Beauty can help you transform your look. The talented team of stylists and colorists at Ally Hale Beauty are true hair devotees who live and breathe hair care. If you're obsessed with your hair, then Ally Hale Beauty in Elizabethtown is the place for you. ![]()
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